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Good Advice Matters is a resource that can help you get the assistance that you need with your benefits. having worked in and around the welfare system for a number of years, our staff have taken a look at some of the most vital benefits payments being made by the Department for Work and Pensions (DWP), and provide tips and advice on whether they’re suitable for you – and if so, how you can go about claiming them.

On the site, we have in-depth looks at various aspects of the Employment and Support Allowance (ESA) scheme, including how you can go about making a claim, useful forms, links and a complete guide to making an appeal against the Department for Work and Pensions (DWP). We also touch on other aspects that we believe claimants may be interested in, such as how you can contact the ESA team (whether through their contact number, through their website or via post) and much more.

Although our primary focus is working with people claiming Employment and Support Allowance (ESA) – we believe that this is arguably the most vital benefit scheme that the UK government currently provides – we have also spent lengthy period researching other aspects of the systems such as Statutory Sick Pay (SSP), Jobseeker’s Allowance (JSA) and Personal Independence Payment (PIP), among others. Our plan is to create an all-inclusive look at the state of DWP, and help claimants (and those looking to claim) in any way we possibly can.

We are always interested to hear what our readers think, and ways in which we could potentially help out further. If you have any ideas for guides, overviews or aspects of the benefits system that we have not currently touched upon, please let us know. In the same spirit, if you notice that anything written on this site is now incorrect or needs updating, we would love to know. Good Advice Matters aims to help some of the most vulnerable members of society in any way possible, and we’re always looking to learn from those who have actually been through the system so we can better serve our users.

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