Family Allowance

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Family Allowance contact numberLooking to call the Family Allowance contact number? Phone the DWP helpline now and get the assistance that you need from the Family Allowance phone number team.

The present UK family allowance or child benefit was introduced in 1977, replacing the earlier family allowances and child tax allowances. Under the present scheme, any eligible parent or guardian is entitled to monetary benefits, if they are responsible for a child less than 16 years, or less than 20 years, if the child is continuing in an approved education or training programme.

An individual is entitled to family allowance of £20.70 per week for the first child and £13.70 a week for any further children. A family with two children can therefore claim nearly £1,800 a year. Only one person is entitled to benefit for one child.

Calling the Family Allowance contact number

In January 2013, the government introduced a high income charge, effectively stopping the allowance for families where either parent or guardian has an income over £50,000. Such families could opt to stop receiving payments, or pay back some or all of the payments through the tax system. Those not opting for the benefits may still find it prudent to fill the claim form, to get National Insurance credits that count towards State Pension, and to ensure the child is registered to get a National Insurance number when they turn 16 years.

Applying for Family Allowance over the phone

To claim family allowance, the person making the claim needs to fill up claim form CH2 and send it to the Child Benefit Office, Washington, Newcastle upon Tyne, NE88 1ZD, with the birth certificate or adoption certificate of the child. The claim may be made as soon as the child is born or when the child comes to live with the applicant, and can even be backdated up to three months. The processing takes about 12 weeks. The scheme is administered by Her Majesty’s Revenue and Customs (HMRC).

Other ways to contact Family Allowance

The HMRC contact numbers within UK for all matters related to family allowance are Telephone: 0300 200 3100, and Textphone: 0300 200 3103. The family allowance contact number, when calling from outside UK is +44 161 210 3086. The lines are open 08:00 AM to 08:00 PM, Monday to Friday, and 08:00 AM to 04:00 PM on Saturdays. The family allowance contact number lines are closed on all Sundays, Christmas Day, Boxing Day, and New Year’s Day. The time to call is generally between 08:00 AM and 11:00 AM, Wednesday to Friday, when the lines are the least busy.

Other reasons to phone the Family Allowance contact number

Family Allowance phone numberThe HMRC family allowance contact number may be used for all matters, including reporting a change of address, changing the account into which the funds are transferred, inform HMRC if the child in staying in non-advanced education or approved training, report any change of circumstances, and for any other reason. The family allowance contact number may also be used to seek information on eligibility, making new claims, stopping the benefits, change personal details, and make complaints.

After calling the family allowance contact number, the caller will have to identify themselves with their national insurance number or benefit number, to proceed.

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